Using Transfluent, you will be able to read incoming customer messages in any language quickly. You can get a machine-generated draft free-of-charge with a single click (or even automatically if you prefer). The translation will be available in the app, right next to the support message.
You can then type in a reply in your own language in the application. When you send it, the response either sent to a professional translator or machine translated, so that your customers receive your message in their own language. You can choose which one you want to select from the app. From the customer’s point of view, it will appear as if they are dealing with someone who speaks their language.